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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karine Behrmann

October 19, 2026

5  out of  5
rating by Karine Behrmann
"Amazing experience!"
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Darian Rodriguez

October 15, 2026

5  out of  5
rating by Darian Rodriguez
"The person who assisted me over the phone was incredibly pleasant and kind. The service and prices are amazing—I recommend this agency to anyone in need of good, affordable insurance. Thank you to the entire State Farm team!"
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Giselle Arrigone

October 14, 2026

5  out of  5
rating by Giselle Arrigone
"I have a great experience with Camilla and Mariola"
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Benito Belferman

October 13, 2026

5  out of  5
rating by Benito Belferman
"Excelente atención de Román y el precio bastante más bajo que el que tenía 💪"
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Jerome

October 12, 2026

5  out of  5
rating by Jerome
"Roman was an exceptionally helpful and friendly agent with State Farm from the beginning to the end of my inquiry of auto and umbrella insurance after my present coverage premium in Florida became too costly. We did cost and coverage comparisons, which revealed a significant savings of over $2500/year on my 2 vehicles with the same coverage. He answered all my questions and followed up on my inquiry with no pressure whatsoever to make the change. Following my wife’s and my decision to change our auto and umbrella insurance policy to State Farm, Roman made the transition from my present insurance company to State Farm painless. Thanks for your 5-star service, Roman."
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Shirly Loaiza

October 12, 2026

1  out of  5
rating by Shirly Loaiza
"It’s very difficult to get someone to help me.
I have been trying since 09/14 to obtain a letter from this office confirming that I was not involved in an accident that was wrongfully reported (by them) on my record. I’ve also requested to get a call back from Joshua, a manager or Mariola without any luck for 3 weeks now. I called again today and was told for sure I’ll get a call back Today, unfortunate I’m still waiting

My initial review was on October 6th

UPDATE October 12: I received a call back from Mariola last week and was told that, at the latest, I would receive the document I need today (Monday, 10/12). Unfortunately, I have still not received it. I called the office at 4:00 PM and was informed that they had submitted a rush request, but they could not provide an estimated timeline for me to get a solution. It has now been almost a month since I first contacted the office for assistance on September 14 regarding an issue with my record that was initiated by then. I'm not sure what else I can do at this point. I have called State Farm's general customer service line multiple times, and they continue to tell me that this office is the only one that can resolve the issue."
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Liz Suárez Palacios

October 11, 2026

5  out of  5
rating by Liz Suárez Palacios
"Excelente servicio y atención"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Hollywood. "
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Stephen Raabe

October 7, 2026

5  out of  5
rating by Stephen Raabe
"I called the office today and spoke with Camila as I needed information on my policy. She quickly looked and found what i needed. She assisted me in every aspect and was very professional. It was nice the phone was answered by a live person and not a message machine. Every time I called the office the phone is answered promptly and took the time to answers all my questions. Thanks again to Camila!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Although Arlette is no longer at the agency. You were assisted by our licensed member Maria Velasquez, which gladly helped you. Truly, Mariola Grimal , Agent"
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Alex Pazos

October 1, 2026

5  out of  5
rating by Alex Pazos
"Kodus to Joshua!"
We responded:
"Alex, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Flip Mode

September 30, 2026

5  out of  5
rating by Flip Mode
"Staff is professional, friendly and respectful. I strongly recommend."
We responded:
"Flip, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Hollywood insurance team is always here and happy to help. "
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Patricia Angel

September 23, 2026

5  out of  5
rating by Patricia Angel
"Roman was great to deal with. Exceptional customer service."
We responded:
"Patricia, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Leo Chan

September 22, 2026

5  out of  5
rating by Leo Chan
"Roman is very helpful and great at following up. It helps the process smooth and going well."
We responded:
"Thank you so much for the 5 stars, Leo! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Merrick Rosenberg

September 22, 2026

5  out of  5
rating by Merrick Rosenberg
"Simple and easy. Roman saved me some $"
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Helene Rosenberg

September 21, 2026

5  out of  5
rating by Helene Rosenberg
"It was very easy to switch my policy from AllState to State Farm, with Roman. He was very pleasant and concise."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Gustavo Game

September 11, 2026

5  out of  5
rating by Gustavo Game
"Roman kudos to you, Great service really friendly and polite."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Adolfo Herrera

September 11, 2026

5  out of  5
rating by Adolfo Herrera
"Roman Piña was great in finding the best price and following up the next day so we could finish the transaction !"
We responded:
"Adolfo, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Alberto Aragon

September 10, 2026

5  out of  5
rating by Alberto Aragon
"Excelente"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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avner benattia

September 2, 2026

5  out of  5
rating by avner benattia
"Great service pass and very, very nice people working there special Jonathan and his boss Mariela recommended very much"
We responded:
"Thank you so much for your kind review, avner!  If you need insurance assistance, we are just an email or call away! - Mariola Grimal, your State Farm Agent   "
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Wayne Karmali

September 2, 2026

5  out of  5
rating by Wayne Karmali
"Roman was very helpful, highly recommend"
We responded:
"Wow, thank you for the 5-star review, Wayne! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Brandon Brotsky

August 27, 2026

5  out of  5
rating by Brandon Brotsky
"I had a great experience with Roman. He was able to save me over $1000 on my six month auto policy with absolutely no hassle. Thanks Roman."
We responded:
"Wow, thank you for the 5-star review, Brandon! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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robert jean

August 26, 2026

5  out of  5
rating by robert jean
"He did an excellent work, clear and understandable"
We responded:
"Hi robert, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hollywood.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Mariola Grimal "
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Boris S

August 25, 2026

5  out of  5
rating by Boris S
"Roman Pina was very helpful and professional. Thank you Roman!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Frank Orsino

August 24, 2026

5  out of  5
rating by Frank Orsino
"Roman saved me a lot of money by having me switch to State Farm. He is knowledgeable and very professional."
We responded:
"Wow, thank you for the 5-star review, Frank! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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yousef dajani

August 18, 2026

5  out of  5
rating by yousef dajani
"He is the best you guys have promote him to SVP now!"
We responded:
"yousef, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Shelby Nousain

August 17, 2026

5  out of  5
rating by Shelby Nousain
"Moving to State Farm lowered my auto insurance rate significantly."
We responded:
"Wow, thank you for the 5-star review, Shelby! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "